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FAQ
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Do you take orders for custom made costumes?No, we do not accept any custom orders for costumes. Instead, we purchase ready-made costumes that are readily available to be shipped from Brazil directly to your doorstep.
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Are your costumes authentic from Brazil?Our costumes are crafted with care and precision, as they are entirely handmade and are imported directly from Brazil, sourced from our most trusted Brazilian ateliers. We take pride in ensuring the highest quality and authenticity for our customers. When you choose one of our costumes, you can be confident that you are receiving a truly exceptional and unique piece.
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Are your costumes delicate?Our costumes are meticulously handcrafted, making them delicate and precious. It is important to handle them with care, especially during transportation and when putting them on or taking them off, to prevent any breakages. To ensure the utmost safety for your costumes, we highly recommend using one of our costume bags! Our costume bags provide a secure and protected means of transporting your costumes, minimising the risk of any damage.
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Do you ship worldwide?Passista Apparel takes pride in offering worldwide shipping from its base in Australia. No matter where you are located, you can enjoy our high-quality products delivered right to your doorstep. With our efficient shipping services, we strive to provide a seamless and reliable experience for all our domestic and international customers.
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How do I care for my costume?To ensure the longevity of your costume and prevent any damage, it's important to take certain precautions. When putting on the costume, take care and be mindful of any beads to avoid them from falling off. For storage, use a coat hanger and keep feathers flat to maintain their shape. After each wear, remove feathers from the headdress. Do not to place any items on top of the feathers or walk too closely to doorways or objects when wearing a back brace to prevent any feather breakage. When storing the costume, hang it back onto a coat hanger instead of loosely placing it in a bag to prevent the fringing from tangling. By following these care instructions, you can enjoy your costume for many more occasions to come.
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How do I clean my costume?To maintain the freshness of your costume after each wear, it's important to air it out. After use, allow the costume to hang in a well-ventilated area to prevent any unpleasant odors. For cleaning, we recommend using a vodka water solution. Simply spray the vodka water onto the costume and let it dry in the sunlight. This method not only helps with eliminating odors but also disinfects the costume. For a more thorough cleaning, you can soak the costume in warm water with washing powder. Afterward, gently wrap the costume in a towel to remove excess water, taking care to prevent any beads from falling off (though some minor bead loss may occur). Finally, lay the costume flat to dry. Following these steps will ensure that your costume stays fresh and clean for future use.
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